How to give WordPress access to WP Hosting
Stephen
Last Update a month ago
Sometimes it may be necessary for a WP Hosting engineer to log into your website to help troubleshoot an issue.
Instead of sharing WordPress login details via email or Support Ticket (less secure), follow this simple guide to automatically create a WordPress user by installing our WordPress plugin. This is a quick, easy, and more importantly, more secure way to create and share admin details with us.
1. First, download the WordPress plugin by visiting the URL below and be sure to take note of where you save the 'wphlogin.zip' file:
2. Next login to your WordPress website.
If you're not sure how to login or you need to reset your password, please see the guides below:
3. After logging in, on the dashboard find Plugins in the side menu then click Add New.
4. Find and click the Upload Plugin box, then using the provided options – upload the zip that you downloaded in step 1.
5. The plugin will install and if successful you will be presented with the option to Activate Plugin. Click this button and the user will be created automatically, with details sent through to WP Hosting.
