How to backup your WordPress website

In addition to our nightly backups, there are a number of ways you can backup your website yourself. We’ve listed 3 ways below:

Rather than restoring a backup, you can opt to download one instead. Follow the instructions detailed in this support article, but instead of clicking "Restore" at step 7, click the "Download" button.

Downloads are sent to the JetBackup queue, the same as restores, and when they're ready for you, a "Download" button will appear under the "Actions" section.

For WordPress websites, downloading a copy of the public_html directory, as well as the website database, is necessary to retain all relevant data.

If you know how to use an FTP program such as FileZilla, you can connect to our servers using the details in the hosting account welcome email and download your entire “public_html” directory. This directory contains all of your WordPress files. Although, files are only half the story… You will also need to login to “phpMyAdmin” and download the database as well. To do this, login to cPanel and look for the “phpMyAdmin” icon. Click this and a new window will open.From here, you’ll see a link at the top of the screen named “Export”. You shouldn’t need to change the default options, but can if you know what you’re doing. In the bottom right of the page you’ll see a “go” button. Click this and the database should start downloading to your computer.

There are a number of backup plugins available for WordPress which provide different backup options and features. As there are different plugins for various WordPress versions, rather than list them all here, take a look at the WordPress plugins directory and search for “backup” – https://wordpress.org/plugins/