Changing the nameservers used by your domain name

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing - How do I Login to my WP Hosting Client Area?

The Domain Name System (DNS) uses 'DNS records' to direct web/email traffic to the correct place.

Your DNS records tell others where to find your website or where to deliver mail addressed to your domain. Nameservers are the places used to store and manage those DNS records for your domain name.

If you have a hosting package or DNS management service with us, you would typically be using WP Hosting's nameservers, however, there may be cases where you might need to use other nameservers and manage DNS records externally.

By default, domains registered here with us will have our nameserver settings applied. 

WP Hosting nameservers are:

• ns1.dnsrecord.com.au
  
• ns2.dnsrecord.com.au
  

To change them or reset them back to default, please use the steps listed below:

1. First, login to the WP Hosting Client Area

2. In your Client Area dashboard click the 'Domains' button.

3. Find your domain in the list, then click the 'Manage' button.

4. You will then be redirected to the domain managment page. Kindly click the 'Nameservers' button found on the right.

5. From here, you can use WP Hosting’s default name servers (click 'Use default nameservers') or use custom name servers if your DNS records are managed elsewhere.

6. To use custom nameservers, click the 'Use custom nameservers' option. Enter your custom nameserver addresses here (some providers may have multiple nameserver records (e.g. ns1. ns2. ns3.), make sure to enter them all).

7. Then, click 'Change Nameservers' to save the changes.

NOTE: changes to nameservers may take up to 48 hours to update, and you can expect mixed results with your services during this period.