How to setup email on Apple devices
iPhone/iPad iOS
Lachlan
Last Update 6 months ago
PLEASE NOTE: Steps may vary depending on the model of iPhone/iPad you're using and the iOS software version running on your device.
Setting up email on an Apple device is a straightforward process, but to make things a little easier we’ve built an application that automatically downloads and configures the server settings for you.
Follow along with the guide below that walks you through this process.
PLEASE NOTE: These steps are to be completed on the device you want to use for mail and must be done using Apple's built-in "Safari" web browser.
1. Go to applemailsetup.com in the Safari browser on your iPhone/iPad.
- Type your full email address into the address field then tap the ‘Download Setup File’ button.
2. The application will generate an installation profile and prompt you to download/install it.
- Tap ‘Allow’ to continue.
- Then, tap 'Close' to confirm the download.
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3. Now that the profile has been downloaded to your device, you'll need to install it.
- Navigate to the 'Settings' app
- Scroll down and tap 'General'
- Then, scroll down and tap 'VPN & Device Management'
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4. Once you're in the VPN & Device Management settings page, you'll see the recently downloaded profile.
- Tap the profile name.
- Then, tap 'Install'.
- If a PIN is enabled on your device, you'll need to provide it to proceed.
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5. An 'unsigned profile' dialogue will appear.
- Tap, 'Install' again to continue.
- Tap 'Install' one last time at the bottom of the next screen.
- Then, enter the password for the email address you're setting up
(if you've forgotten the password, you can reset it using the steps in this guide: How to Update Email Password via cPanel). - After you've entered the correct password, tap 'Next'.
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6. If the correct credentials have been added, you'll now see a 'Profile Installed' screen.
- Tap 'Done'
- You're all done.
- You should now be able to access your email via the Apple Mail app on your iOS device.
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If you have an older Apple device, the steps shown here may be a little different.
Please take a look at our previous version of this guide for steps using older devices - How to Configure Email on Older Apple iOS Devices