How to create email accounts in cPanel

Setup cPanel-hosted email addresses

Stephen

Last Update 2 months ago


This topic covers processes relating to a cPanel service.
You will need to be logged into the cPanel account to follow the steps.
If you're not sure how to access your cPanel service — please, follow this guide before continuing: How do I login to cPanel?


Creating a New Mailbox

Setting up email accounts for your domain is an easy process, to do this follow these steps:


1. First, login to cPanel.
2. Under the 'Email' section, click the “Email Accounts” tool.


3. Next, click the 'Create' button 


4. Be sure to set the correct domain from the 'Domain' drop-down menu.

5. Next, enter a username and password. Make sure to use a strong password (optionally, you can use the built-in password generator to create a random one)

6. Set the Storage Space / mailbox quota.

7. Scroll down and click 'Create'.

Now your account has been set up, you can access email in 2 ways – via webmail, or via email software on your PC, Mac or smartphone.

WebMail

WebMail is accessible on any device with a web browser via example.com/webmail – Be sure to swap "example.com" with your own domain name. Please see our WebMail guide for more info - "How to access WebMail".

Using 3rd-party email software (Outlook, Mac Mail, Thunderbird, etc)

We have a range of guides available that can help you through the setup process, they are available to browse here - "How to setup email apps".

Manual Setup

If you need to configure an account manually, you can find your mail configuration settings within cPanel under Email Accounts > Connect Devices

An example of configuration settings you might see

POP or IMAP?

IMAP will generally sync between the server and the device keeping the contents of the mailbox the same (great if you want to setup more than one device).The port numbers for IMAP are 143 (non-SSL) and 993 (SSL).


POP will generally download from the server to your device, which is good to keep disc space usage to a minimum or to import into other services (ie. Gmail). The port numbers for POP are 110 (non-SSL) and 995 (SSL).

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